Privacy Policy
Last Updated: January 15, 2025
1. Introduction
LiveBid Market ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly, including:
- Account information (name, email, password)
- Profile information (bio, location, avatar)
- Payment information (processed securely through Stripe)
- Communication data (messages, support requests)
- Auction listings and bid information
2.2 Automatically Collected Information
We automatically collect certain information when you use the Platform:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks)
- Cookies and similar tracking technologies
- Location data (if enabled)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing
4.1 With Other Users
Your username, profile information, and auction activity may be visible to other users as part of the Platform's functionality.
4.2 With Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processing (Stripe)
- Email delivery services
- Analytics providers
- Cloud hosting services
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Export your data
- Opt-out of certain communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us or use the settings in your account.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. For more information, please see our Cookie Policy.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
9. Children's Privacy
Our Platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@livebid.market
Support: Contact Us